Most Ghanaians complain about the low standards of customer care some banks in Ghana offer its customers. No doubt that some banks really treat their customers as real kings and queens no matter how full or dry your account is. Making customers feel special is number one on their to do list.
Well, if it comes to terrible customer care in banks, we all know Midland savings and loans will definitely top this chat or come at second place. Why am i saying this? Do you remember how terrible a police man beat a woman brutally and forced her out for the reason that, she came to redraw her own money and the bank refused her.This incident happened some months ago and im sure Ghanaians must have forgiven them. Well, they have done it again in a different style.
It was just this morning that a couple called captain Smart during his dwaso nsem show on adom fm. In their discussion the couple seem to have invested in a bank which was recently shut down by the NPP government due to some banking errors. The couple made it clear that they invested a total amount of 30 billion old Ghana cedis. Yes, 30 billion. Well, this bank was shut down with this huge amount in it. But God being soo great President Akufo Addo recently announced that he has paid 90% of the various banks shut down by the NPP. The couple with soo much joy after hearing this news went to the bank to redraw their money. But to their surprise the bank refused to pay them. This is why they reported to Adom FM for help. Thank you.